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Can I get an after purchase support for the Livebox Streaming CDN  

 

Karl4
(@karl4)
New Member
Joined:9 months  ago
Posts: 4
November 10, 2017 1:04 am  

Hi, 

I want to get the Livebox Streaming CDN, but I need assurances that I will get an after purchase support.

Thanks.


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Muthukumar
(@muthukumar)
Trusted Member
Joined:9 months  ago
Posts: 76
November 10, 2017 2:13 pm  

Hello Karl4, thank you for visiting our website. All our products comes with an after purchase support. We provide additional support to our customers to ensure better service.

Thanks.


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Karl4
(@karl4)
New Member
Joined:9 months  ago
Posts: 4
November 14, 2017 12:01 am  

OK.. I actually just saw that it comes with a year warranty. 

Edited: 9 months  ago

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ivb7_designer
(@ivb7_designer)
Active Member
Joined:9 months  ago
Posts: 10
November 14, 2017 12:26 pm  
Posted by: Karl4

OK.. I actually just saw that it comes with a year warranty. 

And,when it comes to support, you just don't need to worry. Our customers thrive in their businesses due to the reliability of our products...PLUS the Support.

I can assure you of "heroic" support from our team.


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Ranjit
(@ranjit)
Active Member
Joined:9 months  ago
Posts: 7
November 18, 2017 1:34 pm  

Hi, my ivb7 Livebox just got faulty, it isn't transmitting, I need you to help me out here. I'm still under warranty.


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Muthukumar
(@muthukumar)
Trusted Member
Joined:9 months  ago
Posts: 76
November 18, 2017 4:24 pm  

Sorry to hear that Ranjit, please give us a call to explain the problem in detail. +91-9789-9789-81


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Ranjit
(@ranjit)
Active Member
Joined:9 months  ago
Posts: 7
December 1, 2017 11:32 pm  

I'm really surprised by the level of professionalism your support team displayed when my Livebox got faulty. I really appreciate it. Keep it up


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Muthukumar
(@muthukumar)
Trusted Member
Joined:9 months  ago
Posts: 76
December 2, 2017 1:19 am  

Thank you ranjit, our support team is the best there is, we are always here whenever you need us.


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Kristin
(@kristin)
New Member
Joined:9 months  ago
Posts: 2
December 12, 2017 10:54 am  

I'm getting error messages when trying to stream on to YouTube. This is my first time of trying to stream on YouTube. Please help me out, it's urgent.


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Muthukumar
(@muthukumar)
Trusted Member
Joined:9 months  ago
Posts: 76
December 12, 2017 11:35 am  

Hello Kristin, that error could be from your settings. Go to Google and get the recommended settings for streaming to YouTube and if you're still getting the error, feel free to contact us.

Thanks.


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mike313
(@mike313)
New Member
Joined:2 months  ago
Posts: 2
June 24, 2018 2:14 pm  

i need assistance with delete a file once you upload it to your livebox.  is there a way to delete file?


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